Waller County Library System

FAQs

Frequently asked questions about us!!

What are your hours?

Monday, Wednesday, Thursday, & Friday 9am to 5pm.
Tuesday 9 am to 7 pm.

Do you open on Saturday?

At the moment we do not.

Where are you located?

Hempstead Branch:

2331 11th St.

Hempstead, TX  77445

Brookshire-Pattison Branch:

3815 Sixth St.

Brookshire, TX 77423

What is your phone number?

Brookshire-Pattison Branch: (281)-375-5550
Hempstead Branch: (979)-826-7658

Do you send faxes?

Yes, we do and it costs $0.50 per page.

Do you receive faxes?

Yes, we do and it costs $0.50 per page.

What is the fax number?

Brookshire-Pattison Branch: 1-(281)-934-3516

Hempstead Branch: 1-(979)-826-7659

Do you do copies?

Yes. They cost $0.10 per page and if you need them to be legal size or printed on your paper it is the same cost. Double-sided documents will cost $0.20. They are in black and white ink. No color copies.

Is there WIFI?

Yes, both libraries have WIFI. If you need the password come to the front desk and we will be glad to give it to you. The WIFI is never turned off unless there is a power outage or the internet company is running maintenance. You can use the WIFI outside of the building if you need to after hours.

Can I print it from my phone?

Yes. Just connect to our WIFI and we will help you if you need it. It cost $0.10 per page to print.

Do you have computers the public can use?

Yes. It is free to use our computers. You will need to come to the front desk to get a GUEST PASS or if you need your library card number we can look it up using your ID. If you need to print you pay before at the front desk and then you will be able to print. If you need assistance with printing let us know and we will be happy to help.

I brought my laptop. Can I print from it?

Yes. Just connect to our WIFI and we will help you if you need it. It cost $0.10 per page to print.

Can I get assistance on a computer?

As stated in our policy on page 6, "The library staff are not allowed to offer in-depth personal instruction once a patron has logged into the computer. They are not allowed to assist with personal questions or software applications upon usage. The library staff may assist with finding the appropriate website, finding information on web pages, and giving basic instructions for navigating the internet to the patron. Library staff are not allowed to assist or personally fill out forms for patrons. Library staff may provide some technical assistance."

Do you do notaries?

Yes. It cost $4.00 and the person signing must have their state or government-issued ID that is not expired. We are only verifying signatures and we can not assist in filling out forms. Make sure you sign in front of the notary because if the document is already signed we can not notarize the document.

Do you scan?

Yes. Scans are $0.25 per page and we can save it onto your flash drive or email the scanned documents to you. We need your email and not who you are sending it to.

Can you print off my flash drive?

No. We can give you a guest pass to one of our computers and you can print from there. Don't forget to pay before you print.

Can I email you something and you print it out for me?

Yes. Make sure your document is a PDF or JPEG file. We will not print any documents that are linked.
Brookshire- Pattison Branch: brookshirepattison@gmail.com

Do you have a back room we can borrow?

Yes, but you will have to fill out the application and provide the required items as stated in our policy. The application can be emailed to us as well.

Can I drop my kid off and run some errands?

No. We are not a daycare. Should this happen, we have the right to ask you and your child to leave the building. If the child is here unattended we will call you. If we are unable to reach you, appropriate law enforcement or child protective authorities will be notified to take custody of the child. By our policy, children aged 14 or older may be asked to leave the building without prior notification to you. If you would like more information please read our policy.

Can we eat and/or drink at the computer?

No. Food and drinks of any kind are prohibited throughout the library unless provided by the library for a library program or function. For these events, food and drinks will be restricted to designated areas of the library.

Can I rent the back room for my child's party?

No. The back room can only be rented out to non-profit organizations. Please refer to the meeting room policy and see the requirements to rent the room.

faq